Privacy Policy

VR GAMEHOUSE, head office located at Warmoesstraat 155, 1012JC Amsterdam, is responsible for the processing of personal data such as shown in this privacy statement. Chamber of Commerce: 74175815

Contact details:

websites: vrgh-arcade.nl, vrgh.nl, vrgamehouse.nl, vrgh-arena.nl, vrgamehouse-arena.nl, vrgharena.nl, vrgharcade.nl

Warmoesstraat 155, 1012JC Amsterdam 020-2200168

Chris Elmendorp is the Data Protection Officer of VR GAMEHOUSE He / she can be reached via chris@vrgamehouse.nl

Personal data that we process

VR GAMEHOUSE processes your personal data because you use our services and / or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Phone number
  • E-mail address
  • IP address
  • Location information
  • Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us via info@vrgamehouse.nl and we will remove this information.

For what purpose and on what basis we process personal data

  • VR GAMEHOUSE processes your personal data for the following purposes:
  • Handling your payment
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • To deliver goods and services to you
  • VR GAMEHOUSE tracks your surfing behavior over various websites with which we tailor our products and services to your needs.
  • VR GAMEHOUSE also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

VR GAMEHOUSE does take decisions on the basis of automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as a VR GAMEHOUSE employee) among them. Booking program that gives notice and the booking is automatically completed once payment has been made.

How long we keep personal data

VR GAMEHOUSE does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected.

Sharing of personal data with third parties

VR GAMEHOUSE does not sell your information to third parties and only provides this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. VR GAMEHOUSE remains responsible for these processes.

Cookies, or similar techniques, that we use

VR GAMEHOUSE uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. VR GAMEHOUSE uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. At your first visit to our website, we have already informed you about these cookies and have asked permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser. For an explanation, see: https: //veiliginternetten.nl/themes/s situation/cooki ...

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by VR GAMEHOUSE and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to chris@vrgamehouse.nl To be sure that the request for access by you has been done, we ask you to send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. VR GAMEHOUSE would also like to point out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority.

How we protect personal data
VR GAMEHOUSE takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via chris@vrgamehouse.nl